Privacy Policy

This privacy policy explains how JR Motor Sales ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

JR Motor Sales is the data controller responsible for your personal data. You can contact us at:

  • Address: Auto Parc, Sandy Lane, Newcastle, Tyne and Wear, NE2 5HE
  • Email: hayley@jrmotorsales.co.uk
  • Telephone: 07900310532

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at hayley@jrmotorsales.co.uk or by telephone on 07900310532.

What our customers say about us

Our Reviews

Most hassle free experience of buying a car ever. No hidden fees, no trying to sell add on extra warranty etc just in and out minimal time sitting at a desk. No sales patter just a real person making it easy. 10/10
— Robert B
I had a great experience with JR Motors from start to finish. Hayley was absolutely lovely and went above and beyond to help me get my new car. I was struggling to get there to pick it up, so she kindly arranged for the car to be delivered to me, which made everything so much easier.The whole process was smooth, friendly, and stress-free, and I really appreciated the extra effort and excellent customer service. I’m so happy with my new car and would definitely recommend JR Motors to anyone looking for a reliable and helpful dealership
— Angela C
This is exactly how every car sales garage should be. Perfect in every way, from the quality of their vehicles, excellence in customer service and where nothing is too much trouble. It can often be a daunting experience trying to find a used car, even more so when we were travelling 300 miles to buy the perfect car for my son, but Hayley made us feel so at ease and reassured. Her kind and friendly manner is everything you want from a sales person. Cannot recommend JR Motors highly enough! Thank you.
— Elliot S
My sister & I both bought our first cars from this very friendly & professional company. The staff were so friendly and very knowledgeable. They gave us some very good advice and I am so pleased with my new car. It was in great condition, 12 months MOT & a 3 month warranty. I would definitely recommend visiting this excellent car sales company.
— lucy edmondson
From the moment we arrived on our first day of 4 visits we were made to feel very welcome by the friendly knowledgeable staff. At no time did we feel that we were being pushed into buying, in fact it was the exact opposite as they suggested we look elsewhere as well. They gave us some very good advice and I am over the moon with my new car. It was fully cleaned, 12 months MOT & a 3 month warranty. I would definitely recommend visiting this excellent car sales company.
— jessica edmondson
Quick process, viewed Monday, collected Thursday, car as advertised, fresh service, MOT £ valet, would recommend to others👍
— Anonymous
I am really happy with my experience at JR Moto Sale. Hayley *Personal information removed by Feefo* and the team were very friendly and helpful. I will absolutely be going back to them to get my son a car.
— Jessica Fleck
Bought a car which was clean and well maintained, drove really well and fair priced
— Anonymous
A good showroom with a variety of different car sizes to suit all budgets. Very friendly staff and excellent customer service would highly recommend
— joanne gleadow
Great service and communication. Hayley was excellent to deal with!
— Anonymous
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